Well, it's been 6 days since I opened a ticket, but no reply there. And it's been 24 hours since I posted in this forum, and not a single reply.
A simple "I don't know" would be better than this kind of apathy.
Do be brutally honest, I am rather worried about making a purchase now, nor could I recommend the software to others. If there is "anyone at home" there at cindori, I eagerly await your kind reply.